Privacy Policy

At Kutub Khana Imdad-ul-Ghurba, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or shop with us.

1. Information We Collect

When you visit our site or place an order, we may collect:

Your name, address, phone number, and email
Order details and shipping information
Payment information (securely processed)
Any messages or inquiries you send to us

We may also collect automatic data like your IP address, browser type, or how you use our site (through cookies) to improve your experience.

2. How We Use Your Information

We use your information to:

Process your orders and deliver products
Respond to your questions or requests
Send updates about your orders or promotions (only if you choose)
Improve our website and customer experience
Prevent fraud and protect our website

We do not sell or rent your personal data to anyone.

3. Sharing Your Information

We may share your data with trusted third parties who help us run our store, such as:

Payment processors
Delivery services
Website providers (like Shopify)

These companies only get the information needed to perform their services, and they are required to keep your data safe.

4. Cookies and Tracking

Our website uses cookies to remember your preferences and improve performance. You can disable cookies through your browser settings, but some site features may not work properly.

5. Your Rights

You can:

Request to view, update, or delete your personal data
Unsubscribe from marketing emails at any time
Contact us if you believe your information has been used improperly

To make any request, email us at kk.imdadulgurba@gmail.com or call 0304-4666999.

6. Keeping Your Data Safe

We take strong measures to keep your data secure. However, no method is 100% foolproof. Always keep your login details private and let us know if you suspect any unauthorized activity.